Privacy Policy

Last updated: July 7, 2026

1. Introduction

This Privacy Policy explains how Onside Studios ApS (“Onside Studios“, “Onside – Training“, “we“, “us“, or “our“) collects, uses, stores, shares, and protects your personal data when you use our services.

This Privacy Policy applies to:

our website, https://www.onside-training.com
the Onside – Training mobile application available on iOS and Android
any purchases made through our website
subscriptions purchased through the Apple App Store, Google Play, or our website
any related products, services, and customer support provided by Onside Studios ApS.

By using our services, you acknowledge that your personal data will be processed as described in this Privacy Policy.

2. Data Controller

The data controller responsible for processing your personal data is:

Onside Studios ApS
(Onside – Training)

CVR: 46299558

Fyrbødervej 5, 5, 3.

2400 Copenhagen

Denmark

Email:
contact@onside-training.com

Website:
https://www.onside-training.com

3. Definitions

For the purposes of this Privacy Policy:

Account
means an account created to access our services.

Personal Data
means any information relating to an identified or identifiable person.

Processing
means any operation performed on Personal Data including collection, storage, use, disclosure or deletion.

Service
means all services operated by Onside Studios ApS, including the website and mobile application.

Website
means https://www.onside-training.com.

App
means the Onside – Training mobile application.

You
means the individual using our services.

4. Personal Data We Collect

Depending on how you use our services, we may collect the following categories of personal data.

Account Information

When you create an account using email/password, Google Sign-In, or Sign in with Apple, we collect:

email address
display name
authentication provider
account identifier

Passwords are securely managed through Firebase Authentication and are never accessible to us in plain text.

Training Content

We collect the content you create within the app, including:

tactics
formations
player positions
drawings
animations
notes
training sessions
drills you save
content shared using share codes

This information is stored to synchronize your data across devices and allow you to retrieve it whenever you sign in.

Subscription Information

If you purchase Onside – Training Premium, we collect information necessary to manage your subscription, including:

subscription status
subscription plan
renewal status
purchase platform
transaction identifiers where applicable

Payment card information is never stored by us.

Payments are processed directly by Apple, Google, or Stripe.

Website Orders

If you purchase digital products from our website, we may collect:

name
email address
billing address
shipping address (where applicable)
order history
invoices
purchase records

This information is necessary to fulfil orders, provide downloads, process refunds, and comply with accounting obligations.

Customer Support

If you contact us, we may collect:

your email address
messages you send
attachments
information required to resolve your request

Usage Data

When you use our website or app, we automatically collect technical information including:

IP address
browser type
browser version
operating system
device type
app version
pages visited
time spent using the service
diagnostic information
crash information (where applicable)

This information helps us maintain security and improve our services.

Local Device Storage

The mobile application stores certain information locally on your device to improve performance and offline functionality.

Examples include:

downloaded drill library
selected language
cached images
user preferences
tutorial completion status

This information remains on your device unless synchronized with your account.

Information We Do Not Collect

At the time of writing, our app does not:

access your contacts
access your camera
access your microphone
access your location
collect advertising identifiers for advertising purposes
sell your personal information

If this changes in the future, we will update this Privacy Policy accordingly.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies help us:

keep the website functioning correctly
remember your preferences
improve security
analyse website performance
understand how visitors use the website

Depending on your consent and applicable law, we may use:

Essential cookies
Preference cookies
Analytics cookies
Marketing cookies (if introduced in the future)

You can manage your cookie preferences through our cookie banner or your browser settings.

6. How We Use Your Personal Data

We process personal data to:

provide our website and mobile application
create and manage your account
synchronize your tactics and training sessions
authenticate users
process purchases and subscriptions
deliver digital products
ship physical products
process payments
provide customer support
send account-related communications
send marketing communications where you have consented
prevent fraud and abuse
maintain backups
improve our services
comply with legal obligations
protect our legal rights

7. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process your personal data under one or more of the following legal bases:

Performance of a contract

To provide the services you request, maintain your account, process purchases, and deliver subscriptions.

Legal obligation

To comply with accounting, taxation, and other legal requirements.

Legitimate interests

To secure our services, prevent fraud, investigate misuse, maintain backups, improve performance, and ensure reliable operation.

Consent

For marketing communications and certain cookies where consent is required.

You may withdraw your consent at any time.

8. Sharing Your Personal Data

We only share personal data when necessary to operate our services.

Our service providers include:

Firebase Authentication
Google Cloud
RevenueCat
Apple Inc.
Google LLC
Stripe

We may also share information:

with shipping providers
with accounting providers
with customer support providers
when required by law
during mergers, acquisitions, or business transfers

We never sell your personal data.

9. International Transfers

Some of our service providers process personal data outside the European Economic Area.

Where this occurs, appropriate safeguards are implemented, including:

European Commission Standard Contractual Clauses (SCCs)
the EU–U.S. Data Privacy Framework where applicable
other legally recognised transfer mechanisms

10. Data Retention

We retain personal data only for as long as necessary.

Examples include:

Account data

Retained while your account remains active.

Training content

Stored until deleted by you or when your account is deleted.

Orders and invoices

Retained for the period required under applicable accounting and tax laws.

Support requests

Retained only as long as reasonably necessary.

When data is no longer required, it is securely deleted or anonymised.

11. Account Deletion

You may permanently delete your account at any time through the mobile application.

Deleting your account removes:

your profile
saved tactics
saved sessions
account information

Certain information may be retained where legally required, including accounting records relating to purchases.

12. Your Rights

Subject to applicable law, you have the right to:

access your personal data
correct inaccurate information
delete your data
restrict processing
object to processing
withdraw consent
receive your data in a portable format
lodge a complaint with your local supervisory authority

If you are located within the European Union, you may also lodge a complaint with the Danish Data Protection Agency (Datatilsynet).

To exercise your rights, contact:

contact@onside-training.com

13. Security

We implement appropriate technical and organisational security measures designed to protect personal data.

These measures include, where appropriate:

encrypted HTTPS/TLS connections
secure authentication
access controls
secure cloud infrastructure
regular backups
monitoring for abuse and unauthorised access

Although we work to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

14. Children’s Privacy

Our services are designed primarily for football coaches and organisations.

They are not directed toward children under the age of 13.

We do not knowingly collect personal data from children under 13 without appropriate parental consent.

If we become aware that such information has been collected, we will delete it promptly.

15. Third-Party Services

Our services rely on third-party providers including:

Apple App Store
Google Play
Firebase
Google Cloud
RevenueCat
Stripe
YouTube (embedded videos)

These providers process personal data according to their own privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will:

update the “Last updated” date
publish the revised version on our website
notify users where legally required

Continued use of our services after the revised Privacy Policy becomes effective constitutes acceptance of the updated policy.

17. Contact Us

If you have questions regarding this Privacy Policy or our processing of personal data, please contact us.